Terms of Use

Tech Art AV Inc. – www.lowvoltage.pro / PrometheOS
Effective Date: August 3, 2025

1. Acceptance of Terms

These Terms of Use (“Terms”) are a legally binding agreement between you (“User,” “you,” or “your”) and Tech Art AV Inc. (“Company,” “we,” “us,” or “our”) governing your access to and use of all websites, products, services, content, and communications—including SMS/MMS messaging—offered by us.

By accessing or using any of our online platforms or by opting into our text messaging program (e.g., via keyword, webform, or checkbox consent), you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please discontinue all use of our services.

2. Contact Information

3. Scope of Services

We provide automation technology solutions and customer support via our website(s), web applications, customer support portals, and authorized messaging channels.

This includes but is not limited to:

• Access to product information, installation support, and service bookings;
• Two-way SMS/MMS communication via our verified toll-free number;
• Transactional updates (e.g., appointment reminders, order confirmations);
• Promotional campaigns (with consent).

4. Eligibility

You must be at least 18 years old to use our Services or to opt in to receive text messages. If you are under the age of majority in your jurisdiction, you may only use our Services with the supervision and consent of a legal guardian.

5. Consent to Text Messaging (SMS/MMS)

By submitting your mobile number and giving express written consent, you agree to receive recurring text messages (which may be marketing, transactional, or support-related) from Tech Art AV Inc. at the number 1-855-506-0343. Messages may be sent via an automatic telephone dialing system (autodialer).

You understand and agree that:

• Consent is not a condition of purchase.
• Message and data rates may apply, depending on your wireless carrier.
• Message frequency varies based on interaction, ongoing services, and opted-in campaigns.
• We may use third-party providers to deliver messages and manage compliance logs.

6. Opt-Out & Help Instructions

To opt out of receiving messages at any time, reply with STOP to 1-855-506-0343. You will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

You may also use alternative keywords such as CANCEL, QUIT, UNSUBSCRIBE, or END, which will be treated the same.

For support or help, text HELP or contact us at info@lowvoltage.pro or call/text 1-855-506-0343.

Opt-out requests are honored promptly. Message content may include appointment alerts, installation updates, new product notifications, or customer care follow-up, depending on your prior interaction with our business.

7. Privacy & Data Handling

We respect your privacy. All data collected through SMS/MMS, website forms, or any other Service—including your phone number, communication logs, and preferences—will be handled according to our Privacy Policy.

Key practices:

• We do not sell or rent your personal information.
• We retain records of opt-in and opt-out events for compliance with the Telephone Consumer Protection Act (TCPA), California Consumer Privacy Act (CCPA), and CTIA Messaging Principles.
• Mobile information will not be shared with third parties for their own marketing purposes.

8. Acceptable Use Policy

You agree to use our Services only for lawful purposes and not to:

• Harass, abuse, defraud, or harm others;
• Impersonate any person or misrepresent your identity;
• Attempt to reverse-engineer or disable any security features;
• Transmit spam, illegal content, or prohibited material via our SMS/MMS systems.

9. Service Availability & Carrier Limitations

We do not guarantee message delivery and are not responsible for delays or failures due to carrier issues, third-party services, or user error.

Supported U.S. carriers include all major networks, but not all carriers or plans support toll-free texting. Message delivery may also depend on your location and device settings.

10. Modifications to Terms

We reserve the right to revise these Terms at any time. The most current version will be posted to our website. Material changes will be communicated via email, website banner, or SMS. Continued use of the Services after any update constitutes your agreement to the revised Terms.

11. Intellectual Property

All content, software, logos, product names, and visual design are the intellectual property of Tech Art AV Inc. or its licensors. You may not reproduce, copy, or exploit our assets without prior written permission.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

We make no warranties of any kind—express or implied—including but not limited to merchantability, fitness for a particular purpose, or non-infringement. Use of the Services is at your own risk.

We do not warrant:

• That our Services will be uninterrupted, timely, or error-free;
• That text messages will be delivered without delay or interference;
• That any advice or information you receive is guaranteed to be accurate or actionable.

13. Limitation of Liability

To the maximum extent permitted by law, Tech Art AV Inc. shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising out of or relating to your use of the Services, including texting. In no event will our total liability exceed $100 USD.

14. Indemnification

You agree to indemnify and hold harmless Tech Art AV Inc., its affiliates, directors, employees, and agents from any claims, liabilities, or damages resulting from your misuse of the Services or violation of these Terms.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

All legal proceedings arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of such courts.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any applicable consents or agreements, represent the entire understanding between you and Tech Art AV Inc. regarding the use of our Services.

18. Questions?